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Importing many products from a spreadsheet

If you have hundreds of products to add, entering them one by one takes too long. The CSV import tool lets you bulk-load your catalogue using a spreadsheet.

Preparing your spreadsheet

  1. Go to the Products section and click the Import button in the top corner.
  2. Click to download the Template CSV file.
  3. Open this file in Excel, Google Sheets, or Numbers.
  4. Fill in your products following the columns provided. Make sure to keep the column headers exactly as they are. Save the file as a .csv when you are done.

Uploading and checking the preview

  1. Back on the Import page, click to choose the CSV file you just saved.
  2. The system will analyze your file and take you to a Preview page.
  3. Important: Your products are not saved to your shop yet. This is a safe staging area to check for mistakes.
  4. Look at the summary chips at the top. They will show you exactly how many items are New, how many will Update existing products, and how many have Errors.
  5. For updates, you can see a clear comparison (like 1,000 → 1,500) showing what the price or stock will change to.

Fixing rows the system flagged

  • If a row has an Error, it will be marked with a red pill and a message explaining what went wrong (e.g., missing name or duplicate barcode).
  • Rows with errors cannot be selected or imported.
  • You can either check the boxes of only the valid rows to import those, or click Discard at the top right, fix your spreadsheet, and upload it again.

Confirming the import

Once you are happy with the preview: 1. Select the checkboxes for the rows you want to import. (You can use the master checkbox at the top to select all valid rows). 2. Look at the bottom action bar to see the total number of selected rows. 3. Click the Confirm button. 4. The system will process the changes. Once finished, your new and updated products will appear in your catalogue!