Selling with the POS¶
Everything about in-person selling. Use the POS (Point of Sale) when a customer is ready to pay right in front of you at the counter.
When to use the POS instead of an order¶
- POS: For immediate in-store purchases where the customer takes the goods and pays right away. It's built for speed.
- Orders: Use the general Orders section if a customer is buying online, wants delivery, or needs a quotation before paying.
What the POS screen shows¶
The POS screen gives you everything you need to check out a customer quickly: - Product Grid: Tap a product card to add it to the cart. You can also search or filter by category. - Cart: On the right side (or at the bottom on smaller screens), it shows everything you've added, the running total, and taxes or discounts. - Actions: From the menu, you can park an order for later, check your shift report, or adjust hardware settings (like receipt printer size).
Working Offline¶
On a configured till with a downloaded catalog and valid selling access, supported offline checkouts are saved on that device until they synchronize. Watch the pending and failed synchronization status after reconnecting. Bank payment verification still needs a connection. A pending local sale is not yet confirmation that the server has accepted it; do not clear app data or reinstall while sales remain unsynchronized.
Trial expiry can require owner review of late offline sales. For an agreed database move or restore, finish synchronizing every till before the window and keep selling paused until the team confirms that it is safe to resume.