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Restaurants: tables and the kitchen screen

Dine-in service is handled through the Tables and Kitchen menus instead of the standard POS. This lets you open tabs, send orders to the kitchen, and settle the bill later.

Turn on the Restaurant add-on first

Tables, the Kitchen screen and the Menu are part of the paid ភោជនីយដ្ឋាន (F&B) (Restaurant) add-on, 20,000 ៛ a month on your monthly invoice. The owner switches it on in Settings → ការកំណត់ហាង → ទូទៅ → កម្មវិធីបន្ថែម. It cannot be switched off while a table order is still open or kitchen tickets are still in progress. See Shop settings.

Opening a tab on a table

Under the updated subscription policy, F&B is free during the one-month trial, then charged for the whole shop when used in a paid cycle. See Billing for the current terms. Arrange database maintenance outside table service; open tabs and kitchen records belong to the same shop database as retail sales.

  1. Go to Tables in the sidebar. You will see a floor plan with all your tables.
  2. Tap an empty (green) table to open a new tab.
  3. Add food and drinks just like you would on the normal POS.

Sending an order to the kitchen

Once you have added items to the table's tab: 1. Tap Fire (បញ្ជូន) at the bottom. 2. ChouyLok will automatically route the items to the correct kitchen stations (e.g., drinks to the Bar, food to the Kitchen). 3. The items will appear on the Kitchen Display screen for the chefs. 4. You can add more items later and "Fire" them again as a second round.

Moving or merging tables

If a customer wants to move, or two groups want to combine their bills: 1. Open their current table. 2. Tap the menu in the top right and select Move or Merge. 3. Choose the destination table. All items and totals will be transferred automatically.

Settling the bill

When the customer is ready to pay: 1. Open their table. 2. Tap Settle (បង់ប្រាក់). 3. Choose how they are paying (Cash or KHQR) and confirm. The table will become empty and ready for the next customer.

The Kitchen Display (KDS)

Chefs use the Kitchen screen to see fired tickets. - Tickets turn yellow if they take too long, and red if they are severely delayed. - When an item or ticket is done, the chef can tap it to mark it "Ready", updating the status on the floor plan for the waiters.