The customer-facing screen¶
Showing the cart on a second screen so the customer can see their running total and scan the KHQR code directly.
Setting up a second screen¶
You can run the customer display on a dedicated secondary monitor attached to your register, or on a tablet facing the customer. 1. Open the POS screen. 2. Tap the Customer Display icon (a small TV symbol) in the top menu bar. 3. A new window will open. Drag this window to your second monitor and make it full screen.
If you accidentally close it, just click the icon again. It connects directly between the two screens and doesn't rely on the internet.
What the customer sees¶
The screen automatically updates as you use the POS: - Idle: When the cart is empty, it shows your shop's name and a welcome message. - Ringing up: As you tap items, they appear on the customer screen immediately. It highlights the item you just touched and updates the total. - Payment: If the customer chooses to pay by KHQR, the QR code appears right on their screen so they don't have to scan your printed sign. - Paid: After checkout, a thank you screen shows the total paid and how many loyalty points they earned.
Troubleshooting a blank display¶
The screen is blank or not updating
Try refreshing the second screen window. If it still doesn't update, close the customer display window entirely and click the Customer Display icon in the POS again to open a fresh connection.